"HEART: Serving Our Neighbors in Crisis" Documentary Screening and Panel

RTI's Transformative Research Unit for Equity (TRUE) and Durham Tech invite you join us for the screening of the new documentary, HEART: Serving our Neighbors in Crisis, held at Durham Tech's Educational Resource Center (Building 5). Members of the HEART team will take part in a panel discussion immediately afterward.

The documentary details the development and implementation of HEART, a new public safety response program in Durham that connects neighbors to the right care – starting from the point at which someone calls 911 to the warm handoff to those woh help meet the needs of neighbors in crisis.

In the Fall of 2022, TRUE's Narrative Research and Community Engagement Lab brought their cameras into the Durham Community Safety office to document all of the work—and heart—that goes into developing a brand new compassionate crisis response team. As the city's newest public safety department, alongside Police, Fire, EMS, and Emergency Communications, it is the first to be filled with mental health clinicians, peer support specialists, and EMTs working together to support our neighbors in crisis. See the team learn, collaborate, and grow in the early days of building the HEART program, then stay for a panel discussion with Community Safety staff.